General Terms and Conditions (GTC)
1. General conditions
Workout & More delivers services in Personal Training(Functional Training, Weight management, medical fitness, motivation coaching) and Health Management (nutrition plan, nutrition counselling). The service of Workout & More supports the promotion of health and the increase of physical performance. We grant you individual programs, please join us on our website. Personal Training packages will expire 6 months from purchase date.
By agreeing to participate in Workout & More fitness training you are agreeing to follow the guidelines set out by Workout & More throughout the duration of the training programme.
2. Health Questionnaire of the client
Workout & More sometimes creates for client, according to the provided (Questionnaire) data of the client, an individual workout and nutrition plan. The client is obliged to fill out the questionnaire truthfully and according to his present health situation. Various diseases (chronical pain, allergies, operations, medical treatment, inherited diseases etc.) and feelings of discomfort need to be clearly communicated to Workout & More in the beginning.
The client is obliged to inform Workout & More, if his health situation has changed in any way (e.g. accident, operations, allergies etc.).
3. Data privacy
Every personal data is subject to data privacy and are treated confidentially. Workout & More is bound by the rules of professional secrecy.
4. Price and payment methods
The charge for the appointment or the membership needs to be payed in advance. Sessions must be paid for in advance before the session commences by PayPal, Credit Card or a cash payment.
A 24 hour cancellation policy applies to scheduled sessions. Sessions cancelled or rearranged less than 24 hours in advance will be charged in full to the client. If a session is cancelled within 24 hours by the personal trainer, a complimentary session will be offered. The cancellation policy will be adhered to in all cases.
Sessions will last 1 hour unless otherwise stated and shall start at the scheduled time. Sessions will not be extended due to lateness of the client or due to interruptions caused by the client. Sessions can be cancelled or rearranged by contacting Workout & More directly.
Any client who is not at the agreed meeting place within 20 minutes of the agreed scheduled time shall be deemed to have cancelled and charged for the entire session.
Refunds will not be given due to illness, injury or non participation.
5. Liability and insurance
Workout & More will use their skills and knowledge to design a safe program of exercise that will take into account the clients personal goals, fitness levels and medical history. Exercise levels will be progressive and regulated by the trainer.
The client is aware that there is a health risk involved in physical training.
We recommend client to have adequate accident insurance contract. Any liability for Workout & More is excluded.
6. Registration and membership
A registration for a personal training or a different type of service can be made both orally (only the first consultation) and in writing. The membership (personal training hours, online coaching, health questionnaire) is legally valid with online inscription on the website.
7. Cancellation policy
The client, in case of disease, holidays etc., has to cancel at least 24 hours before any appointment with Workout & More (personal training session, Skype consultation, nutrition consulting) in written form (e-mail and letter). If the client misses the cancellation deadline, there is no right for compensation of the service. If the service of Workout & More is not used by the client, there is no right to a reduced offering or a monetary compensation. Workout & More retains the right to cancel or relocate appointments short term.
8. Resignation in case of disease or accident
If a membership can not be used in the case of disease or accident, there is the possibility to immediately submit a valid medical certificate, to postpone the service or transfer it to another person. In other cases any compensation or transfer from Workout & More is impossible.
9. Place of jurisdiction and applicable law
The place of jurisdiction is Zurich, respectively the legal provisions. The contract with Quality Gains is subject to the Swiss law.